100% Satisfaction & Quality Guarantee
We stand behind every product we make. With a warranty and cost-free returns, parents can shop with confidence knowing Hootie Hoo gear is built to handle daily wear, multiple seasons, and even hand-me-downs.
30 Day Free Returns
For purchases made directly through Hootie Hoo, we offer a 30-day FREE return policy. The product must not be used and remain in its original condition with tags still attached.
1 Year Guarantee
All products made by Hootie Hoo have a one 1 year warranty against manufacturer’s defects from the date of purchase from the Hootie Hoo website or an Authorized Dealer.
Environmentally Friendly
Our commitment to quality means fewer replacements, less waste, and outerwear that performs as intended, year after year.
How To Request a Return or Warranty Replacement
RETURNS - Email info@hootiehoo.com with your order number and reason for return and we'll provide you with a prepaid shipping label to process your return.
The product must not be used and remain in its original condition with tags still attached. For purchases made directly through Hootie Hoo, we offer a 30-day FREE return or exchange policy.
WARRANTY CLAIMS - Email info@hootiehoo.com with a copy of your receipt and reason for filing a warranty claim and we'll provide further instructions.
All products made by Hootie Hoo have a one (1) year warranty against manufacturer’s defects from the date of purchase from the Hootie Hoo website or an Authorized Dealer.
Further, this warranty only covers defects in materials and workmanship. The warranty does not cover normal wear and tear, excessive abuse or misuse, impacts of any kind, cosmetic issues, or damage related to, or resulting from, modifications made after purchase.
The customer MUST keep the sales receipt when purchasing a Hootie Hoo product. The receipt is required as the proof of purchase if a product needs to be warrantied.
The warranty is only applicable to the original purchaser and is void if your product was purchased from another person or an unauthorized dealer (including but not limited to Ebay, Facebook Marketplace, Poshmark, Craig’s List, etc.).